REMCO CUSTOMER SUPPORT

Product Returns

Committed to delivering Professional Grade pump solutions.
Remco Industries would like to thank you for your business. Our products are setting new industry standards, and so is the Remco commitment to customer service and satisfaction. The Remco line of products represents our enduring commitment to deliver exceptional products that power our customers’ success.

Return for Credit
To be eligible for a return for credit only, you must obtain a Return Material Authorization Number (RMA) from REMCO Industries. Upon issuing an RMA authorization, the item/s must be returned within 60 days freight prepaid. All returns must specify the invoice number and the date the items were purchased. Credit will be issued for the net invoice cost, less all allowances, freight charges and additional charges for any items not received in saleable condition. Special items/orders cannot be returned. Any items altered or modified outside Remco factory is void of any credit. If item/s were purchased through a Remco wholesaler or distributor you must contact them directly for any credit. The final credit issued, in any event, will be subject to Remco Industries inspection to determine condition.

Shipping
Customer is responsible for shipping costs for returning item/s.

Please feel free to contact us if you have any questions or concerns regarding how to return your item.