REMCO CUSTOMER SUPPORT

Warranty Information

REMCO warrants its products to be free from defects in material and workmanship on all products sold by REMCO for resale or for use in purchasers’ own business or original equipment manufacturer. Under normal use, maintenance and service (rental use excluded) the following terms apply:

For all REMCO products, with the exception of the Aquajet pumps which is two years, the warranty will last for a period of one year from date of shipping from a REMCO warehouse. REMCO’s obligation under this warranty shall be limited to replacing or repairing at REMCO’s discretion, any such product or part which must be returned to REMCO’s factory with a Return Material Authorization Number (RMA), transportation charges approved by REMCO or prepaid, and which upon examination, is found to REMCO’s satisfaction to have been defective under the terms of this warranty. No credit will be allowed against future purchases for items returned as defective under the terms of REMCO’s warranty. This warranty does not extend to any products, which have been altered or modified outside the REMCO factory, to any products that have not been properly maintained, nor does it apply to units that are returned in an unassembled condition. Furthermore, the warranty does not extend to pumps that are non-compliant with REMCO’s Engineering Standards. This includes, but is not limited to, pumps ordered without an integral pressure control mechanism. The warranty guarantees that products will perform to REMCO’s flow and pressure specifications throughout the life of the warranty. The warranty does not cover wear, appearance, misuse, abuse, misapplication or external water damage. If the returned product is found not to be defective under the conditions of this warranty, a charge will be made for repair or replacement.

Brush wear may be limited to 1000 hours or less.

This is a Limited Warranty. It covers the product only and the extent of the coverage is limited to the cost of the product. As the manufacturer has no control over shipping, handling and installation, the warranty cannot cover water damage, or any other damage, caused by a leak or other malfunction.

THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. NO PERSON IS AUTHORIZED TO GIVE ANY OTHER WARRANTY OR ASSUME OBLIGATION OR LIABILITY ON REMCO’S BEHALF. REMCO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND INCURRED BY THE REASON OF THE USE OR SALE OF ANY DEFECTIVE PRODUCT AND PART. THIS WARRANTY SHALL BE GOVERNED BY THE LAWS OF THE STATE OF MINNESOTA, WITH ANY DISPUTE OR CLAIM VENUED OR HEARD IN THE STATE OF MINNESOTA.